Omnia Skin Aesthetics Policies
Appointment Policy
To ensure availability for your preferred date and time, we recommend scheduling appointments several weeks in advance. Our online booking system displays real-time availability for your convenience.
All online appointment requests must be reviewed and confirmed by Omnia Skin Aesthetics. You will receive an email confirmation once your appointment has been approved and officially scheduled.
A valid credit card is required to reserve all appointments.
Consultation Policy
Omnia Skin Aesthetics offers complimentary consultations and comprehensive skin assessments with our expert providers. We believe that informed clients with realistic expectations achieve the highest level of satisfaction with their treatment results.
Each consultation includes an evaluation of your skin type, education on recommended treatments, discussion of both short-term and long-term options, and the development of a personalized treatment plan based on your individual goals.
Clients are limited to two (2) complimentary consultations per 365-day period.
Cancellation & No-Show Policy
Out of respect for our providers’ time and to accommodate other clients, we require advance notice for cancellations or rescheduling.
A minimum of 24 hours’ notice is required.
Appointments canceled or rescheduled with less than 24 hours’ notice, or failure to attend (no-show), will incur a $50 fee.
Clients who arrive more than 10 minutes late may be required to reschedule to avoid disruption to other scheduled appointments.
Pricing & Prepayment Policy
All prices for services and products are subject to change without notice.
Prepaid services must be redeemed within one (1) year from the date of purchase unless otherwise stated.
In the event of payment disputes, chargebacks, or fraud-related issues, Omnia Skin Aesthetics reserves the right to restrict future payments to cash only.
Returns & Refunds Policy
Retail Products:
Skincare products may be returned within 30 days of purchase if unopened and in original packaging. Opened or used products are not eligible for return.Gift Cards:
Gift cards are non-refundable and non-exchangeable.Prepaid Services:
Prepaid services are refundable within 10 days of purchase if no services have been rendered.Once a service has been provided, it is non-refundable.
